Rental management · Belgium

When every tenant is doing well, management runs well.

The rental management platform where tenants and teams get answers, documents and follow-up simply by asking their questions.

An innovative approach that:

  • puts tenants in control, with a complete, friendly and genuinely useful app;
  • builds AI in natively to ease interactions and deliver a unique experience;
  • is the heart of a complete ecosystem covering the entire lifecycle of the lease and of building management.
Proven on our own portfolio: 8 buildings · 54 units · 46 leases · over 3,000 bank transactions
A conversation

You don't work in Homono, you talk to it.

Conversation is the interface, not a chat bolted onto software. Everyone, according to their role, asks a question and gets the answer, the document or the action, from the real file.

Teams

Stop searching your software. Ask it.

  • “Which repair requests are waiting for my approval?”

    The list, each with the diagnosis made with the tenant. Approval or refusal is prepared; all that's left is to confirm.

  • “Who is behind on rent?”

    The unpaid rents, with the amount and the lease concerned.

Tenants

A question about your lease? Ask it.

  • “Why is my rent going up by 14 euros?”

    The calculation, the regional rule and the effective date.

  • “My radiator stays cold.”

    Bleeding it, guided by the manual; if that fails, a qualified request goes to the manager.

What changes

Tenants who take part, teams focused on what matters.

Letting tenants act for themselves doesn't mean leaving them alone. It means respecting them.

01

Every tenant, an actor in their home

An assistant explains the lease, the balance and the rights, helps solve what is within reach, and passes the rest to the right person, with the context.

understand lease, balance, rights
act troubleshooting from the manual
be heard qualified request, passed on
02

Time given back to the field

The whole portfolio can be queried in plain language. What needs attention surfaces before it becomes urgent, and what reaches the teams arrives qualified, documented and prioritised.

know the portfolio in plain language
anticipate 90-day schedule
support close to every household
03

An efficient organisation, with the proof at hand

The real state of the tenancy relationship, now: requests, repairs, payments. Decisions made on facts, traced exchanges, explainable indexations.

see requests, delays, payments
steer decide on facts
demonstrate everything is traced
Features

The whole lease, menu by menu.

Arranged as in each interface, with their icons.

The teams' platform: portfolio, relations, finance and day-to-day follow-up.

The management dashboard: files to handle, rent collected this month, occupancy, arrears and upcoming deadlines.
Communication
  • OutboxSending subject to approval; reminder, second reminder, formal notice; paper letter when the law requires it
  • NotificationsThe app first, then the preferred channel; WhatsApp with consent
Portfolio
  • BuildingsRental buildings, co-ownerships, houses; usufruct and bare ownership
  • UnitsHomes, garages, parking; 21 equipment types, maintenance, QR code per appliance
  • MetersWater, gas, electricity, reading history
  • AccessKeys, badges and handovers
Relations
  • ContactsSix profiles, contractor access
  • LeasesRental deposit, indexation by region, notice, renewal, closing, amendments
  • InspectionsMove-in and move-out, signed in the app
Finance
  • ReceivablesMonthly receivables, batch reminders, payment plans
  • TransactionsBank statement import, automatic payment matching
  • ReconciliationPer party, ledger per person
  • StatementsService charge settlement, owner statements
  • AccountingDouble-entry, Belgian chart of accounts, trial balance, export
Management
  • RepairsApproval workflow, planning, calendar
  • ChargesExpenses per building, recharging to tenants
  • ContractsSupplier contracts per meter
  • InsuranceBuilding insurance policies
  • FinancingLoan agreement and repayment schedule

Homono evolves step by step, and every change is announced. See what's new (in French)

Human control

The tool prepares, people decide.

  • What commits stays human: letters are prepared, then approved.
  • When the assistant doesn't know, it says so, and hands over.
  • Everything is traced: what was said, when, and on what basis.
A4 rent notice produced by Homono: issuer, tenant, amount due, rent and charges breakdown, IBAN, structured communication and payment QR code.
Rent notice produced by Homono. Fictitious data.
Documents and channels

A real document, on each tenant's channel.

Rent notices, receipts, reminders, indexations: Homono produces PDFs ready to send, in French, Dutch or English. They arrive in the app; tenants who don't use it receive them on the channel they prefer.

  • In the app The document and its notification, where the AI agent answers questions.
  • Email The PDF as an attachment.
  • Text message A short message, with the link to the document.
  • WhatsApp The PDF, where the tenant already reads their messages. Activated at go-live.
  • Post The PDF is ready to print; your team posts it.
Technology and security

Artificial intelligence, on the real file.

The assistant works on the lease, the balance, the equipment and a validated Belgian legal base, not on general knowledge. Current model: Claude, by Anthropic.

Isolated at the core of the database

Each organisation's data is separated by the database itself, not just on screen: more than 200 rules.

Stored in Europe

Production database hosted in the Netherlands and backed up daily. Processing outside the Union is covered by standard contractual clauses.

Encrypted secrets

Credentials for connected services are encrypted; the key is kept outside the database.

Role-based access

Six profiles, from platform administration to contractor. Each profile sees only what concerns it.

Your data stays yours

The organisation is the data controller, Homono the processor. Data can be exported at any time.

A single application

One web application for every profile, installable on a phone without an app store.

An integrated, open tool

Homono and its ecosystem, ready to use.

Bank, payment, email, messaging, calendars, legal sources and the official index, brought together around a single tool.

Payment
BancontactPayconiqQR

One-tap payment, or a transfer QR code.

Messaging
App notifications

App notifications, on every tenant's phone.

Email
Email server (SMTP)

Letters and notifications by email.

Bank
CSV import

Bank statement import.

Calendars
AppleGoogle AgendaOutlook

Scheduled repairs in your calendar and in your provider's.

Official indices
Statbel

Health index for indexation.

Legal
Legal sources

Validated legal base, by region.

Assistant
Anthropic

Current model: Claude, by Anthropic.

Activated at go-live
WhatsAppPontoitsmeGmail

WhatsApp with consent, direct bank connection, advanced e-signature, sending from your own mailbox.

Why?

Years of tenancy, peace of mind to guarantee on both sides, and no tool built for it.

Homono comes from Homonoia, the Greek goddess of concord. That is our stance: a meeting point where the interests of every tenant and every manager become shared. To get there, the distance between these two worlds has to shrink. By equipping both with tools that give access to AI and shared resources, we bring them closer. These are the two circles of our logo, coming together.

Questions

Still have a question?

Write to us at hello@homono.be.

No. The app opens in the browser and can be added to the phone's home screen, without an app store. Notifications can also arrive by email or WhatsApp.
A document is first placed in the app; if it stays unread, it is relayed through the chosen channel. When the law requires it, a paper letter is sent. Notifications to tenants who haven't signed up yet are held, with an invitation to join the platform.
Yes. That's why it relies on the real lease and a validated legal base, says when it doesn't know, changes nothing on its own and leaves everything that commits to a person.
We don't leave you alone with software: we take over your existing data with you, configure together and train your team. The details depend on your portfolio; let's talk it through in person.
An annual subscription, set with you according to your needs. This year we are opening a limited number of 3-month pilots, built with each organisation. For your tenants, it is free, and will stay that way.
It belongs to your organisation and can be exported at any time.
Get started

Let's start with a pilot.

On part of your portfolio, with indicators defined together.