Every tenant heard at any hour, teams close to the ground, and management you can demonstrate to your supervisory authority.
Monday, 8:30 a.m.
Forty e-mails, twelve voicemails, a leak reported on Friday evening, someone on the phone who doesn't understand their service-charge statement. And the inventory of a home to re-let, in 30 minutes.
A lease runs for years. Every tenant needs to know they are heard at any time, and every team, that nothing slips through.
The problem is not the teams' commitment: it's scattered information. This peace of mind never had a tool built for it.
A platform where tenants and teams meet: centred on the tenant, framed by the trade, open to everyone involved.
Every tenant, an app on their phone, in their language. Free.
That knows every file: the lease, the balance, the meters, the repairs.
A validated legal base, specific to each region, and proven processes.
Everyone involved has their place, property managers first.
Making tenants actors does not mean leaving them alone: the app replaces neither the front desk nor social work. It frees up time for those who need it most.

The whole portfolio, in plain language: is the money coming in, are the units occupied, what's next for me.
Arrears, deadlines, indexations: what needs attention is flagged before it becomes urgent.
Files ready to handle, letters ready to approve.

The whole rental cycle, from move-in to the returned deposit. The tool prepares, people decide.
Four views of the same data, each limited to its scope: the separation is enforced by the database itself, not just by the screen. One account can hold several roles.
Lease, account statement, exchanges, repairs, signatures: each tenant's file, found in seconds.
Double-entry on the Belgian chart of accounts; every payment linked to the receivable it settles, every correction logged.
Rent called, collected, chased, payment plans: the management indicators already exist, as management goes.
The annual report, ready to send
Homono does not handle allocations or the applicant register.
Answers at any hour, everyday services, nothing to chase.
Qualified files, anticipated deadlines, letters ready to approve.
Reconciled rent, traceable activity, indicators drawn from daily work.
When every tenant is well, management goes well.
You ask in your own words, in your own language, at any hour. Work becomes simpler, and more pleasant.
The applicable law, specific to the region, and each tenant's lease. Nothing else.
The AI prepares — a meter reading, a repair request, a letter — and a person confirms.
Stored in Europe, separated per organisation at database level.
Each organisation choosing its AI model.
Data is stored in Europe; depending on the provider, the AI model itself may run elsewhere.
Homono does not calculate social rent today. We propose to build it with you: your expertise and the platform make one module.
Each household's rent from its income, under Brussels regulations.
Proof of income, uploaded by the tenant in their app.
The annual review, letters ready to approve, and every calculation justifiable to the supervisor.
You bring the regulations and a set of real cases, edge cases included; each case becomes a test. The module is only used once it reproduces your existing calculations.
A real portfolio is managed in Homono every day: assets and equipment, leases and inventories, receivables, bank, matching, payment plans, repairs, accounting, tenant app.
The scope and success indicators, chosen together.
Import of existing data, configuration, training, tenant onboarding. Fixed fee, fixed date.
Three months in real conditions, supported by our teams.
A review against the indicators, then the choice: extend, adjust or stop.
Next step: a meeting for a demo and to scope the pilot.