Public housing companies (SISP)

Calm tenants, lighter management.

Every tenant heard at any hour, teams close to the ground, and management you can demonstrate to your supervisory authority.

The reality

Monday, 8:30 a.m.

Forty e-mails, twelve voicemails, a leak reported on Friday evening, someone on the phone who doesn't understand their service-charge statement. And the inventory of a home to re-let, in 30 minutes.

A lease runs for years. Every tenant needs to know they are heard at any time, and every team, that nothing slips through.

The problem is not the teams' commitment: it's scattered information. This peace of mind never had a tool built for it.

The solution

Give every tenant the keys to their home.

A platform where tenants and teams meet: centred on the tenant, framed by the trade, open to everyone involved.

At the centre

Every tenant, an app on their phone, in their language. Free.

An assistant

That knows every file: the lease, the balance, the meters, the repairs.

Framed by the trade

A validated legal base, specific to each region, and proven processes.

Open to all

Everyone involved has their place, property managers first.

For tenants

Every tenant, an actor in their home.

  1. Understand. An assistant that knows their lease, their balance and their meters, and answers at any hour.
  2. Act. Report, follow a repair, enter meter readings, sign in the app.
  3. Be heard. What needs a person reaches that person, already qualified, with the full context.

Making tenants actors does not mean leaving them alone: the app replaces neither the front desk nor social work. It frees up time for those who need it most.

Real screen of the tenant app: the assistant answers a question about boiler maintenance by quoting the lease.
For teams · the management interface

Teams focused on what matters.

Know.

The whole portfolio, in plain language: is the money coming in, are the units occupied, what's next for me.

Anticipate.

Arrears, deadlines, indexations: what needs attention is flagged before it becomes urgent.

Support.

Files ready to handle, letters ready to approve.

The management dashboard: files to handle, rent collected this month, occupancy, arrears and upcoming deadlines.

The whole rental cycle, from move-in to the returned deposit. The tool prepares, people decide.

Every party

A view for every party.

Mobile app

Tenant

  • Their lease, their documents
  • Their balance, their payments
  • Their charges, their meters
  • Repairs, messages
  • Equipment, user manuals
  • Their insurance, their access
Management platform

Property manager

  • The whole portfolio, every lease
  • Collections, reminders
  • Accounting, statements
  • Indexations, deposits
  • Repair scheduling
  • Exchanges with every party
Company

Contractor

  • Their jobs
  • Their schedule
  • Their services
Settings

Admin

  • The organisation's workspace
  • Integrations
  • Accounts and their roles
  • The contract with Homono

Four views of the same data, each limited to its scope: the separation is enforced by the database itself, not just by the screen. One account can hold several roles.

SLRB supervision

Every public euro accounted for, effortlessly.

Every supporting document in its place

Lease, account statement, exchanges, repairs, signatures: each tenant's file, found in seconds.

Accounts ready for audit

Double-entry on the Belgian chart of accounts; every payment linked to the receivable it settles, every correction logged.

Receivables tracked day by day

Rent called, collected, chased, payment plans: the management indicators already exist, as management goes.

In preparation

The annual report, ready to send

  • For the SLRB — Management indicators, under the supervisor's headings.
  • For the board — The annual review of each site.

Homono does not handle allocations or the applicant register.

What it changes

And everything runs.

The tenant

Their home, made better.

Answers at any hour, everyday services, nothing to chase.

The property manager

Nothing slips, nothing piles up.

Qualified files, anticipated deadlines, letters ready to approve.

The organisation

Management you can steer and demonstrate.

Reconciled rent, traceable activity, indicators drawn from daily work.

When every tenant is well, management goes well.

Technology

AI within limits: it prepares, people decide.

A conversation

You ask in your own words, in your own language, at any hour. Work becomes simpler, and more pleasant.

Validated sources

The applicable law, specific to the region, and each tenant's lease. Nothing else.

A human in the loop

The AI prepares — a meter reading, a repair request, a letter — and a person confirms.

Protected data

Stored in Europe, separated per organisation at database level.

In preparation

Each organisation choosing its AI model.

Data is stored in Europe; depending on the provider, the AI model itself may run elsewhere.

All about technology and security

Social rent

Social rent, built together.

Homono does not calculate social rent today. We propose to build it with you: your expertise and the platform make one module.

To build together

Calculate

Each household's rent from its income, under Brussels regulations.

Collect

Proof of income, uploaded by the tenant in their app.

Review and trace

The annual review, letters ready to approve, and every calculation justifiable to the supervisor.

You bring the regulations and a set of real cases, edge cases included; each case becomes a test. The module is only used once it reproduces your existing calculations.

It exists, and it runs

This is not a mock-up.

A real portfolio is managed in Homono every day: assets and equipment, leases and inventories, receivables, bank, matching, payment plans, repairs, accounting, tenant app.

8
buildings managed
54
units, 46 leases
3,000+
bank transactions
6
profiles, one tool
  • Free for tenants
  • Already in six languages
  • Data stored in Europe
To get started

A three-month pilot, on one of your sites.

  1. 1

    Scope

    The scope and success indicators, chosen together.

  2. 2

    Set up

    Import of existing data, configuration, training, tenant onboarding. Fixed fee, fixed date.

  3. 3

    Use

    Three months in real conditions, supported by our teams.

  4. 4

    Decide

    A review against the indicators, then the choice: extend, adjust or stop.

Next step: a meeting for a demo and to scope the pilot.